When facing more challenging and sometimes even sophisticated situations, negotiators need highly developed skills and strategies to guide them through the whole negotiation process that is often the difference between getting what you want and settling for what the other side will give you. This 2-day course examines ways to enhance your negotiation outcomes, and reviews the latest ideas and techniques in negotiation. At the end of this course attendees will have learned the following

• How to run fact-based negotiations
• What kind of best-practice strategy to apply in which situation (e.g. what to do when dealing with a monopoly etc.)
• How to design a short- and mid-term negotiation roadmap incl. the determination of business impact (e.g. savings etc.)
• Which tactics are employed nowadays by top negotiators (i.e. do’s and don’ts)
• How to involve internal colleagues in a team negotiation and how to negotiate in a team
• How to manage successfully complex negotiations with challenging parties